FAQ

Frequently Asked Questions

Here you will find all the questions we get asked a lot. If you have additional questions, please contact us via our contact form.

General

What is ASMR?

Did you ever experience a tingling sensation in your head and neck while getting a scalp massage, a haircut, listening to someone talk to you in a gentle manner or whispering in your ear? If so, then you might have experienced Autonomous Sensory Meridian Response (ASMR). This tingling sensation is described by many to have a soothing, calming and relaxing effect. There are many different stimuli, also called triggers, that can help you experience this relaxing effect. Some people relax best while listening to the pages of a book being turned or listening to the brushes of a painter working on canvas. ASMRtists create video and audio that trigger this tingling sensation, so that you can enjoy moments of peace and calm or even fall asleep more easily.
Is ASMR for me?

ASMR is said to have a comforting, calming effect and many find it very relaxing. It can also help you fall asleep. If you’re looking to increase your well-being by bringing more moments of peace and calm into your life, then ASMR might be for you. We offer a free three day trial and monthly subscriptions, so why not give it a try and find out for yourself?
Why choose Silnap?

We offer you exclusive, curated, ad-free ASMR content. We have curated talented international ASMRtists sharing exclusive premieres of their high-quality videos on Silnap. Our videos cover a wide range of ASMR triggers and content, so we’re sure we have something you will enjoy. We want you to focus on your well-being only. Therefore, your experience on Silnap is free of advertising. Of course we’d love to go on a longer journey with you, but you’re free to cancel your subscription each month. No strings attached, no hard feelings. This is about you feeling at peace.

Private user

How do I create an account?

Have you used your free three day trial yet? If not, you can start it here. All we need is your email address and a password. Once your trial is over, you simply enter your payment details and you’re signed up.
How do I get back into my account?

If you forgot your password, you can reset it here. If you forgot your email address or no longer have access to the email account you used, contact us here.
Is my data protected?

Our data centre is FINMA and ISO-27001 certified, meaning it’s protected with the highest level of data security. We take your data privacy very seriously! By regularly changing your password you add extra security to your account.
How do I delete my account?

To delete your account, you need to log in first. Once you’re signed in, use the menu in the top right corner to navigate to your profile. In the 'user information' section you’ll find the option to delete your account. To do so, click on the word ‘delete’, written in red colour on the right hand side.
How much does Silnap cost?

You can avail of our three day free trial. After that we offer monthly subscriptions for 9.99 USD/month.
How do I pause or cancel my subscription?

You can pause or cancel your subscription each month. To do so, you need to log in first. Once you’re signed in, use the menu in the top right corner to navigate to your profile. In the 'subscription details' section you’ll find the option to ‘edit’ written in green colour on the right hand side. Choosing to edit your subscription will give you the option to ‘suspend monthly subscription’.

ASMRtist

Why share my content on Silnap?

We appreciate the time, effort and passion you put into your work. That’s why we always pay you for your work, independent of the number of views or likes. After a period of time, during which you’ve shared your video with us exclusively, you can still share it on another platform, essentially earning twice. Silnap is a purpose built ASMR streaming platform, so there’s no competition with other types of content. Your audience on Silnap comes here exactly for what you are producing, high-quality ASMR content.
How much will I earn?
The longer you share your video on Silnap exclusively, the more you earn. You can choose to share your videos exclusively for either 3, 6 or 12 months.

3 months: USD 60.00 per video

6 months: USD 85.00 per video

12 months: USD 120.00 per video
Is there a quota of videos I have to upload per week or month?

No. How many videos you’d like to share with our community is up to you. However, there's an upper limit of five videos a day.
Who can see my videos?

Your videos are only visible after login. To watch videos on Silnap, users must create an account first. We offer private accounts for individuals and corporate accounts for businesses that would like to make Silnap available to their employees.
Can I publish my Silnap videos in other places as well?

For a period of time you share your videos exclusively on Silnap and other Social Media Platform like Youtube, LinkedIn and etc. You can choose the timeframe yourself. The longer you share a video with us exclusively, the more you earn. You can choose to share your video for either 3, 6 or 12 months. After the chosen period, you may also share it on other platforms. The video content remains afterwards under Silnap utilization.
Is my data protected?

Our data centre is FINMA and ISO-27001 certified, meaning it’s protected with the highest level of data security. We take your data privacy very seriously! By regularly changing your password you add extra security to your account.
How do I create an artist account?

To create an artist account and become a featured ASMRtist on Silnap simply fill in this form.
How do I get back into my account?

If you forgot your password, you can reset it here. If you forgot your email address or no longer have access to the email account you used, contact us here.
How do I change my profile image or username?

To make changes to your profile, you need to log in first. Once you’re signed in, use the menu in the top right corner to navigate to your profile. In the ‘my profile’ section toward the bottom of the page, you’ll find the options to change your profile image, user name and description. To do so, use the green-coloured links on the right hand side.
What criteria must my videos fulfil?

We kindly ask you to adhere to the following three points:

1. Family-safe content

Silnap is a place to unwind and relax. We want to ensure that those who enjoy your art can do so wholeheartedly. In your upload process we’ll do a check for adult content and violence, which we want to avoid.

2. Advertising-free

Please refrain from advertising other platforms potentially featuring ASMR content.

3. Fifteen minutes in length

Silnap videos should be around 15 minutes in length, a short break to calm down and refocus. Something of an efficient power nap.
Can I upload videos in different languages?

Of course! If the language in your video is not english, it would be useful to indicate the language in the video title to help others identify which language your video is in.
How do I delete a video?

To delete a video, you need to log in first. Once you’re signed in, use the menu in the top right corner to navigate to your dashboard. In the ‘my uploaded videos’ section, you’ll find the option to delete any of your videos. To do so, click on the word ‘delete’ to the right of your video’s thumbnail.
How do I delete my artist account?

To delete your account, you need to log in first. Once you’re signed in, use the menu in the top right corner to navigate to your profile. In the 'user information' section you’ll find the option to delete your account. To do so, click on the word ‘delete’, written in red colour on the right hand side.

Corporate users

What can Silnap do for my employees?

Your employees give it their best for you and your business each day. With Silnap you can give back by helping them to practice self-care. On Silnap your employees can stream high-quality ASMR content, which many experience to have a deeply calming and relaxing effect. Our videos are only 15 minutes in length each, so they are perfect little pick-me-ups during lunch or coffee breaks as well as after a long day at work. Silnap offers your employees moments of calm to refocus and regain energy. As you know, investing in your employees' well-being is also investing in your business.
Which subscription plans do you offer for businesses?

Businesses come in all shapes and sizes. It’s best you get in touch with us through this contact form. Together, we’ll definitely find the ideal plan for you and your business.
Is our data protected?

Absolutely! Our servers are located in Switzerland and our data centre is FINMA and ISO-27001 certified, meaning it’s protected with the highest level of data security. We take your data privacy very seriously!
How do I create a corporate account?

Let us help you with that. Please contact us here and we’ll get you set up and running.
How many employees can use one corporate account?

There is no limit to the amount of people using one corporate account.

ASMR Academy

What is the ASMR academy about?

Our ASMR academy is the perfect way for you to embark on your journey to becoming an ASMRtist. We teach you what you need to know to create high-quality ASMR videos yourself. Even if you have taken the first steps already, we're here to help you elevate your game. Have a look and visit our ASMR academy here.
What do I learn in the course?

From the different types of ASMR videos and storytelling to audio and video equipment, we aim to give you the foundation you need to get started yourself. Here’s a lesson breakdown:

Lesson 1: Introduction to ASMR
Lesson 2: Storytelling
Lesson 3: Equipment - Audio & Video
Lesson 4: Scene Setting & Creativity
Lesson 5: Editing

To see a detailed breakdown of the course visit our academy page here.
How long does the course take?

It is self-paced learning, so how quickly or slowly you want to go through it is up to you.
How much does the ASMR Academy cost?

Our ASMR Academy is free of charge.
Do I have to apply?

No. The course is open to anyone.
Do I need prior experience?

No. Our ASMR academy is intended for beginners. Those who have taken their first steps already might still learn valuable tips and tricks though.
What equipment do I need?

You can do this course without specialised equipment. A good mobile phone camera can go a long way today. In this course we will actually introduce you to the equipment advanced ASMRtists use.

Didn't find what you were looking for? Contact us here.